Getting started with your saddle trial is simple. Once you’ve chosen a saddle from our carefully selected range, we’ll deliver it directly to your door, ready to use. You’ll have 5 full days to ride your horse and assess the fit, comfort, and overall suitability.
If the saddle doesn’t meet your expectations, returning it is straightforward. Just package it securely, following our return instructions, and send it back to us within the trial period. Please note that return shipping costs are the responsibility of the customer, and the saddle should be returned in a clean and undamaged condition, showing only reasonable signs of use.
If the saddle is returned with significant damage beyond normal wear, additional charges may apply. We’ll always communicate clearly about this before any fees are incurred.
Our goal is to make your trial experience as risk-free and convenient as possible, so you can make the best choice for your horse and riding style.